CA Technologies hiring fresher “IT Customer Support Analyst” for BE/BTech Graduates, March 2013-Hyderabad

Job Role: IT Customer Support Analyst

Job Location: Hyderabad

Qualification: BE/BTech Graduates

Experience: Freshers

Package: As per the industry standards

Industry Type: ITES

Job Description:

1. The candidate should be BE/BTech graduate from any recognized university
2. Knowledge of operational Incident/Problem management tools such as Service Desk, etc.
3. High level of proficiency in supporting Microsoft (Windows 7, Windows XP) Operating Systems and MS office products.
4. Have a good understanding and experience in PC Hardware Troubleshooting (Preferably Dell, Lenovo)
5. Very good knowledge and experience on Laptop/Desktop Imaging process inCorporate environments (How to build a system from scratch).
6. Have a good understanding and exposure of Blackberries, Iphones, Androids and other Mobile devices.
7. Have a good understanding and exposure of the Software delivery solution to the Desktops/laptops in Corporate Environments.
8. Have a good understanding and exposure of Antivirus and Malware solutions in Corporate Environments.
9. Have a good understanding and exposure of VPN and Wireless solutions in Corporate Environments
10. Have an understanding of LAN/WAN setups in offices.

Company Name: CA Technologies

About CA Technologies:

          At CA Technologies, Sustainability is one of the core principles of the company, highly visible and encouraged throughout the enterprise. We’ve set ambitious goals for sustainability because we believe that’s the only way to make game-changing progress.We invite you to join us on our journey.

Job Posted Date: 14^th March 2013

Last Date To Apply: ASAP

Company Website: www.ca.com

To Apply: Click Here