NetConnect Private Limited hiring fresher “Technical Support Representative” for BE/BTech Graduates, March 2013-Bangalore

Job Role: Technical Support Representative

Job Location: Bangalore

Qualification: BE/BTech Graduates

Experience: Fresher

Package: INR 14,000

Industry Type: IT Software

Job Description:

1. Ability to identify basic hardware parts and aware of basic hardware concepts
2. User level familiarity with at least one e-mail client - Outlook, Notes etc.
3. Skilled in commercially standard software applications and major desktop operating systems
4. Awareness of basic networking concepts and technologies
5. Questioning skills /probing skills, as relevant to the issue and level of the caller.
6. Ability to Identify Opportunity & Implement Process Improvements
7. Has technical experience and skills in the areas of problem determination, creativity and analysis.
8. Ability to meet a set of defined account agent productivity measurements

Interview Process:

1. Online Test
2. GD
3. Voice and Accent
4. Technical

Company Name: NetConnect Private Limited

About NetConnect Private Limited:

          Headquartered in India's Silicon Valley, Bangalore, Net Connect Pvt. Ltd is is a Professional Services Organisation . With offices in major cities in India like Bangalore (HO), Delhi, Mumbai and Jamshedpur, we have more than 20 Service Locations in India today.

Job Posted Date: 03^rd March 2013

Last Date To Apply: ASAP

Company Website: www.netconnectglobal.com

To Apply: Click Here