IBM Off-Campus Drive For “Technical Support Engineer” BE/BTech/BSc/BCA/MCA Fresher on 20th & 21st, 23rd & 24th April 2013 at Calicut/Cochin

Job Role: Technical Support Engineer

Job Location: Across India

Qualification: BE/BTech/BSc/BCA/MCA Graduates

Experience: (0 - 1) Years

Package: INR 2,00,000 - 3,20,000

Industry Type: IT Software

Job Description:

1. The candidate should be a BE/BTech/BSc/BCA/MCA graduate from any recognized university
2. Candidate should have completed minimum of 15 years of formal education.
3. Candidates shouldn't have any backlog at the time of IBM process.
4. Candidate should have good communication skills.
5. Candidate should have good knowledge on Computer Hardware and Networking concepts.
6. Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP
7. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users
8. Remote Infrastructure support delivery
9. Perform problem cause analysis
10. Resolve routine customer problem
11. Ability to Identify Opportunity & Implement Process Improvements
12. Has technical experience and skills in the areas of problem determination, creativity and analysis
13. Ability to meet a set of defined account agent productivity measurements

Interview Process:

1. Written Test
2. Group Discussion
3. Technical Interview
4. HR Round

All the candidates should bring the following to test venue:

1. Candidates not registered directly by PTOs need to bring DD Rs.200/- towards 'KSEDC Ltd' payable at Trivandrum OR pay the amount at spot ,
2. Two copies of RESUME,
3. Two sets of photocopies of your mark lists,
4. Three copies of passport size photographs,
5. Any Photo ID [College, DL, PAN, Voters]

Company Name: IBM

About IBM:

          IBM is a global technology and innovation company that stands for progress. With operations in over 170 countries, IBMers around the world invent and integrate hardware, software and services to help forward-thinking enterprises, institutions and people everywhere succeed in building a smarter planet.

Job Posted Date: 12^th April 2013

Off-Campus Date:

1. For Calicut: 20th & 21st April 2013
2. For Cochin: 23rd & 24th April 2013

Venue: Will Be Announced Shortly

Company Website: www.ibm.com

For More Details: Click Here

For Registration: Click Here