HCL Technologies Off Campus Drive For BE/BTech Fresher on 28th May 2013, Punjab

Job Role: Technical Support Officer

Job Location: Chennai/Noida

Qualification: BE/BTech Graduates

Experience: Fresher & Experienced

Package: INR 1,64,000 PA

Eligibility:

1. BE/BTech all stream candidates passing out in 2013.
2. Should be above 18 years & below 40 years of age
3. Should be comfortable working in night shifts i.e. 24x7x365 enviornment
4. Freshers are welcome
5. 1 year experience in any international BPO would be an added advantage
6. Relevant expereince of any industry would be taken into consideration

Interview Process:

1. V&A
2. Personal Interview
3. Operation

Job Profile:

1. Responsible for giving Technical support to International customers over the Phone
2. Should be able to Meet minimum login hours. Meeting SLA on time
3. Keeping AHT under control
4. Attendance should be above 96% Should not take any unscheduled leave
5. Strong oral and written communication skills which includes (Fluency &
6. coherence, Grammatical ability, Pronunciation and Accent, Interactive
7. Communication, Lexical Resource)
8. Basic Desktop and computer knowledge
9. Understanding of ISP/Networking concepts Possess good organizational & time management skills
10. Display strong initiative in resolving issues of customers
11. Exhibit strong teamwork
12. Must be capable of demonstrating problem solving skills
13. Attentive listener
14. Ability to use common courtesies

Company Name: HCL Technologies

About HCL Technologies:

          As a $4.5 billion global company, HCL Technologies brings IT and engineering services expertise under one roof to solve complex business problems for its clients. Leveraging our extensive global offshore infrastructure and network of offices in 31 countries, we provide holistic, multi-service delivery in such industries as financial services, manufacturing, consumer services, public services and healthcare.

Job Posted Date: 19^th May 2013

Off-Campus Date: 28^th May 2013

Last Date To Apply: 20^th May 2013

Off Campus Venue:  

Chandigarh Group of Colleges,

Landran – Mohali

Punjab

Company Website: www.hcltech.com

For More Details: Click Here

To Apply: Click Here